Do you know what is UX
research? If you don't know then there are many designers out there that would
love to hear from you! In this short article, I will try to explain what is UX
research and why it is important. By the time you are finished reading this
article, you will have a good idea of what user testing is, what it is used
for, and where it belongs in the whole UX design process. Finally, you will get
a good grip on some of the more popular testing tools and methods used by UX
professionals today.
What is UBT or user
testing? This is actually an umbrella term that is used for a number of testing
methods, which can range from manual usability to user research, to usability
testing, and more. It has also been called "lightweight usability
testing" because it can be done with minimal supervision, which can make
it ideal for small and flexible projects.
So what is UBT, and how
does it help in the long run of your project? As mentioned earlier, what is UX
research all about is collecting data from your users, engaging them in the
design process, and using that data to understand the problems your customers
have when performing your tasks. Most often, testers will engage their users in
the initial design phase by giving them very simple instructions or scenarios,
in hopes that they will be able to recall and describe their thoughts and
feelings when performing the task. But what happens often is that those
thoughts and feelings drift away from the task at hand, taking your
conversations and actions with your users off to a "dustbin" or
"outdated" list. As a result, it is difficult for you to find out
what your customers think and how you can address their needs.
In this article, we
will not be discussing the in-depth details of what is UX research. Instead, we
will discuss the implications of a well-conducted ux study. Here are some quick
things you should know: Companies that conduct user-research studies can use
these findings to form product strategy. By understanding what features and
functions your customers want, the product strategy you craft will be a
significantly more effective one. In addition, companies that rely on ux
studies can build products that solve particular issues or provide a solution
for commonly encountered issues.
Conducting of research
may seem like a complicated task, especially if you are working with a smaller
project team or a small team of developers. This is understandable - it takes a
great deal of coordination, communication, and commitment on the part of the
project manager, the product team, the testers, and the designers. In short, it
can take up a great deal of your time, but the payoff for this seemingly small
investment in time and money is substantial. Thus, if you have doubts about the
feasibility of conducting a usability study, then perhaps you should consider
all other options first.
There are many
companies that are willing to help you conduct user experience research. These
companies have extensive experience in conducting a wide variety of user
research methods, including surveys, focus groups, and experiments. You may
also contact professional researchers for assistance as well. Alternatively,
you can also work with a digital agency to help you find the appropriate
researchers, coordinate the project, and handle the legal aspects of the
contract. If you are uncertain about what is UX research, there are plenty of
solutions out there to help you make up your mind.
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